At Anmol Bakery Machines, we are committed to providing high-quality bakery machines and a smooth buying experience. We carefully check and pack our products before dispatch. However, if you receive a damaged, defective, or faulty bakery machine, you can contact us for help.
Our Return and Refund Policy explains when you can return a product, how to request a return, and when a refund may be provided. Please read the policy carefully to understand our return, refund, and cancellation terms.
Returns Policy
Return Window
Customers can request a return within 7 days of receiving the product.
Please contact our team within this period if your machine arrives damaged or is not working properly.
When Can You Return a Product?
A product can be returned only if it:
- Is damaged when received
- Is not working properly
- Has a functional issue that affects its normal operation
Returns are not applicable simply because a customer has changed their mind or no longer requires the machine.
How to Request a Return
If you receive a damaged or faulty machine, please contact our team within 7 days.
To help us check your return request, you may need to provide:
- Order or invoice details
- A short description of the problem with the machine
- Photos or videos showing the damage or fault
- Any other information requested by our team
Our team will review your complaint and guide you through the return process.
If you are facing a technical issue, our team may first provide troubleshooting or technical support. If the issue cannot be resolved and the product meets our return conditions, then we will arrange the return process.
Return Shipping Charges
If your return is approved because you received a damaged product or a faulty bakery machine, Anmol Bakery Machines will pay the return shipping charges.
Customers do not need to pay the return shipping cost for eligible returns covered under this Return and Refund Policy.
Refund Policy
Once we receive the returned bakery machine, our team will check the reported issue. If the return is approved, we will process your refund according to this policy.
Refund Method
All approved refunds will be made through bank transfer. Customers may be asked to provide correct and complete bank account details so that the refund can be processed without delay.
Refund Processing Time
Once the return has been checked and approved, the refund will be processed within 5 days.
The time required for the refund amount to appear in your bank account may vary depending on your bank or payment system.
Non-Returnable Products
Currently, we do not have any specific non-returnable products.
However, all products must meet the return conditions mentioned in this policy. A return request will generally be accepted when the bakery machine is damaged or not working properly and the request is made within 7 days of delivery.
Order Cancellation Policy
Customers can request an order cancellation if they no longer want to continue with their purchase.
Please note that the booking amount or advance payment is non-refundable. If an order is cancelled, any booking amount or advance payment already paid will not be refunded.
So, if you want to cancel your order, we recommend contacting Anmol Bakery Machines as soon as possible. Our team will guide you through the cancellation process.
Product Inspection
For a return request for a damaged or non-working bakery machine, Anmol Bakery Machines inspects the product to check the reported issue.
The product inspection helps our team to confirm the problem and decide whether the machine qualifies for a return or refund under this Return & Refund Policy. If the product meets the required return conditions, our team will guide you through the next steps.
Contact Us
If you have any questions about our Returns, Refunds, or Order Cancellation Policy, please contact us.
Anmol Bakery Machines
Phone: +91-9876770770
Email: support@anmolbakerymachines.com
We are committed to handling genuine product issues fairly and providing appropriate assistance to our customers.